RENT-A-STORE / COVID-19 LEVEL 2, PRECAUTIONS AND ACCESSIBILITY
25 August 2020
The health and safety of you, our customers, is of utmost importance to us, at RENT-A-STORE. We are closely monitoring and adapting to new updates from the Center for Disease Control, the World Health Organization and South African regulatory bodies regarding COVID-19.
It must be stressed that the move to level 2 does not mean that Rent-A-Store will be relaxing any of its’ precautionary safety measures that have been protecting our staff and customers over the past months.
As normal, 6am to 6pm Monday to Sunday, (including public holidays)
As normal, 8am to 5pm Monday to Friday and Saturdays 9am to 1 pm (excluding public holidays)
SOCIAL DISTANCING AND HEALTH AND SAFTEY
Self-storage facilities are by nature a low risk economic activity, due to the open-air spread-out nature of the facilities, low staff densities, low customer densities and customers are able to go directly to their individual private storage units. Having said this, we are still strictly implementing and monitoring our COVID-19 health protection plan to mitigate all risk of transmission at our facilities.
Copies of our comprehensive COVID-19 protection and mitigation plan is available at all branch locations for public inspection.
The on-site branch offices, transport services as well as the sale of packing and moving supplies are now safely open under level 2.
We ask that you please think ahead and plan your visit to your storage unit so you are in and out as quickly as possible. Please make sure you wear a mask on arrival at the facility. Please wash your hands at the sanitized hand wash areas on the way in and out of the storage facility. Please also limit the amount of people assisting you as you move in or out of storage. Please do not make unnecessary communications with RENT-A-STORE personnel, do not loiter or hang around or utilise the chill areas and the regularly sanitized clean and tidy ablutions, if at all possible.
STORAGE UNIT RENTALS / CUSTOMER CARE
The branch offices are safely open with all the protection and mitigation measures in place. But remember we encourage you to reserve and rent from your computer or phone. Visit www.rentastore.co.za
It’s an easy, contact free, skip the counter, self-service rental platform where you can do it all. Select a location & unit, find special offers, book your free move in transport, e-sign your lease and pay, all online. Thereafter, all you will need to do is pack and move-in, using your online access pass.
You can also rent storage or speak to customer care by calling 0861 73 68 27.
TRUCK AND TRAILER SERVICES
Free move in truck and trailer services are available again and running with strict safety procedures in place. Remember rent ahead of time to avoid disappointment as truck availability gets booked up quickly towards month end.
RENT-A-STORE has completed the necessary transmission risk analysis and our COVID-19 protection and mitigation plan is in place. We wish all our customers good health and thank you for your patience, co-operation and ongoing support.
Photo Credit: Alexander Kirch